Support Center

Messages and Emails to and From Patients

  • [Legacy] Message System/Encrypted Messages

    In the lower left corner of the screen (upper left on an iPad) you'll see a button for messages. There are sev...

    Dec 07, 2018 09:40AM EST
  • [Legacy] Group Messages

    It is not possible to send a group email message from TherapyAppointment due to HIPAA guidelines - too big of ...

    Dec 07, 2018 09:40AM EST
  • [Legacy] Email Attachments

    It is not possible to have email attachments within Therapyappointment. Since attachments may contain computer...

    Dec 07, 2018 09:40AM EST
  • [Legacy] Mass Mailer

    Generating a mass mailer is so ripe for HIPAA violations that we don't facilitate that process. However, you C...

    Dec 07, 2018 09:40AM EST
  • [Legacy] Patient Messages - Unsecure Emails vs. Secure Messages

    To send a regular, unencypted email (think of it like a plain email), the patient will at the very least have ...

    Mar 19, 2019 03:27PM EST

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