Support Center


  • Chart Session Notes

    Charting is an essential task in Even if you elect to maintain patient records elsewhe...

    Jun 08, 2015 02:22PM EST
  • Creating Sophisticated Charting Templates

    If you want to create fancy templates for your self-created chart note templates, you may use standard HTML no...

    Nov 18, 2016 12:45PM EST
  • Use of Dictation Programs

    Dragon Dictation: The instructions that come with Dragon Dictate demonstrate how to use the system with web p...

    Sep 19, 2014 10:06AM EST
  • Charted on the Wrong Patient

    If you chart on the wrong patient and realize your error before locking the records, click the "Chart" button ...

    Sep 19, 2014 10:07AM EST
  • Charting Past Appointments

    If you just signed up with TherapyAppointment and need to chart on a date of service prior to your start date,...

    Sep 19, 2014 10:13AM EST
  • Adding Various Kinds of Notes to a Patient Chart

    There are several places within the system that you may store notes about a particular patient, in addition to...

    Sep 19, 2014 10:15AM EST
  • Editing an Unlocked SOAP Note

    If you have clicked the "generate note" button on the SOAP notes screen, and decide that you want to go back t...

    Sep 19, 2014 10:16AM EST
  • Charting a Cancellation or a No-Show

    If a patient cancels a session or no-shows for a scheduled appointment, you may want to create a record of thi...

    Sep 19, 2014 10:18AM EST
  • Lost Data on a Chart Note

    You may see a distressing message after trying to write a SOAP note: Error Executing Database Query. Incorrec...

    Sep 19, 2014 10:22AM EST
  • Using "Lazarus" to keep from losing chart notes

    "Lazarus" was previously a plug-in available for FireFox which would store information typed on a web page for...

    Jul 20, 2017 05:48AM EST

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