Support Center

[2.0] Connecting an 'Existing' Office Ally Account to TherapyAppointment

Last Updated: May 07, 2019 10:30AM EST
If you are already a customer of Office Ally prior to starting with TherapyAppointment, contact Office Ally at and let them know the following: 
Your Office Ally Username and Password: 
You need SFTP Set Up
You will be transmitting HCFA forms
Your software vendor is: TherapyAppointment
Office Ally will send you connection information. Allow up to two business days for them to create that account connection for you. Once you receive it, you can connect it to your TherapyAppointment account following these steps: 

1. Log into TherapyAppointment 
2. Practice Settings
3. Billing and Insurance - Claim Features Section
Follow the step to enter your Office Ally username and SFTP connection information

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