Support Center

[Legacy] Adding Additional Therapists to your Group

Last Updated: Dec 02, 2018 09:48PM EST

If a licensed practitioner is joining your group, you can add them to the group in one of two ways:

  1. If you will be paying for their account and want to be able to manage their account privileges, it is easy: ​just click "More..." then "Preferences" and look near the bottom of the page  where it says: Account Management or Practice group membership and privileges. Click. You will be able to set up the account instantly; we'll be in touch to discuss the changes to your fees associated with the additional account.​​
  2. If they will be paying for the account themselves, have them go through the usual signup process, starting at and clicking on "Contact/Signup." There is one important note: HAVE THEM SELECT THE SAME SECONDARY PASSWORD THAT YOU ARE CURRENTLY USING. If you don't do this, the system won't recognize them as being a part of your group. Write a technical support ticket to notify us of the addition to your group so that we can give everyone in the group the appropriate discounts for a multiple practitioner account. You will find the area to create a ticket by visiting our website support page and clicking on 'tech support'.

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