If a claim is rejected by the clearinghouse Office Ally you may receive only a brief description of the error. There may be no suggestion of how you might correct the error that caused the claim rejection.
You can find out the meaning of the codes by going to the Help section of Office Ally:
You can then type in the code and find the meaning.
You can also call Office Ally at (866) 575-4120, option 1 and they can assist you.