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[Legacy] System Stops Responding or Part of the Screen Turns White

Last Updated: Dec 07, 2018 09:44AM EST
Because operates within a browser, problems with excessive Internet traffic can cause an occasional error message or a screen with a partly white background. Simply clicking on the "reload page" button within your browser will clear up most of these errors. This button usually appears as one or more curved arrows near the top of the computer screen. If it produces a message warning you that information will be sent again, just click "Resend" or "Retry" or "OK" and you will be back in business!

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